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.team{background:#1A1A1A;color:#fff;padding:clamp(24px,3cqw,44px);display:flex;flex-wrap:wrap;gap:20px 32px;align-items:center;justify-content:space-between}.cp .team h2{color:#fff;font-size:clamp(24px,2.6cqw,34px)}.cp .team p{margin-top:8px}\n@container (max-width:980px){.cp .gsplit,.cp .vwrap,.cp .pick form.form{grid-template-columns:1fr}.cp .gcard{position:static}.cp .packs{grid-template-columns:1fr}.cp .pick .steps{flex-direction:column}.cp .dr2{grid-template-columns:5px minmax(0,1fr) auto;grid-template-areas:\"c w b\" \"c l b\" \"c p b\";gap:6px 18px;padding:24px 0}.cp .dr2 .bar{grid-area:c}.cp .dr2 .w{grid-area:w}.cp .dr2 .l{grid-area:l}.cp .dr2 .p{grid-area:p}.cp .dr2 .b{grid-area:b;align-self:center}}\n@container (max-width:560px){.cp .dr2{grid-template-columns:5px 1fr;grid-template-areas:\"c w\" \"c l\" \"c p\" \"c b\"}.cp .dr2 .b{margin-top:12px}.cp .dr2 .b .btn{display:block;width:100%;text-align:center}.cp .two-in{grid-template-columns:1fr}}.cp .ptab{border-collapse:collapse;width:100%;margin:16px 0;font-size:16px}.cp .ptab th,.cp .ptab td{text-align:left;vertical-align:top;padding:12px 14px;border-bottom:1px solid #E4E4EA}.cp .ptab th{font-family:Montserrat,sans-serif;font-size:12px;letter-spacing:.08em;text-transform:uppercase;color:#5A5A63;border-bottom:2px solid #1A1A1A}.cp .poltext ol{padding-left:22px;margin:10px 0}.cp .poltext p{margin:12px 0}.cp .poltext li{margin:6px 0}<\/style><div class=\"cp\"><section class=\"top\"><div class=\"wrap\"><p class=\"crumb\"><a href=\"https:\/\/rackandreturn.com\/ca\/\">Inici<\/a> \/ Privacitat<\/p><p class=\"over\">Pol\u00edtiques<\/p><h1>Privacitat<\/h1><\/div><\/section><section class=\"wrap sec sec-t\"><div class=\"pol\"><nav class=\"polnav\" aria-label=\"Pol\u00edtiques\"><a href=\"https:\/\/rackandreturn.com\/ca\/reclamacions\/\">Reclamacions<\/a><a href=\"https:\/\/rackandreturn.com\/ca\/reemborsaments-i-cancellacions\/\">Reemborsaments i cancel\u00b7lacions<\/a><a href=\"https:\/\/rackandreturn.com\/ca\/adaptacions-raonables\/\">Adaptacions raonables<\/a><a href=\"https:\/\/rackandreturn.com\/ca\/privacitat\/\" class=\"cur\">Privacitat<\/a><a href=\"https:\/\/rackandreturn.com\/ca\/condicions\/\">Condicions<\/a><\/nav><div class=\"poltext\"><p>Mantenim segures les teves dades personals i les fem servir nom\u00e9s per al que diu aquesta p\u00e0gina.<\/p><h2>Qui som<\/h2><p>Rack and Return (Proyectos Tigre y Panda SL, NIF B66953126), Calle Bail\u00e9n 23, P SA Pta 2, 08010 Barcelona. Decidim com es fan servir les teves dades. Contacta amb nosaltres a <strong>info@rackandreturn.com<\/strong>.<\/p><h2>Qu\u00e8 recollim i per qu\u00e8<\/h2><table class=\"ptab\"><tbody><tr><th>Qu\u00e8<\/th><th>Per qu\u00e8<\/th><\/tr><tr><td>Nom, correu electr\u00f2nic, tel\u00e8fon<\/td><td>Per gestionar la teva reserva, enviar-te la confirmaci\u00f3 i els recordatoris, i respondre&#8217;t<\/td><\/tr><tr><td>Dades de facturaci\u00f3 (i nom de l&#8217;empresa i n\u00famero fiscal si demanes factura a nom d&#8217;una empresa)<\/td><td>Per emetre la teva factura i portar la nostra comptabilitat<\/td><\/tr><tr><td>Data de naixement, nom legal, curs, dates, dades de l&#8217;examen<\/td><td>Per registrar-te a WSET i conservar els registres que WSET exigeix<\/td><\/tr><tr><td>El que ens expliques sobre adaptacions<\/td><td>Per organitzar adaptacions raonables<\/td><\/tr><tr><td>Dades de pagament<\/td><td>El sistema de pagament del nostre banc gestiona la teva targeta. Mai veiem ni conservem el n\u00famero complet de la teva targeta. Conservem la comanda, l&#8217;import i la data.<\/td><\/tr><tr><td>La teva resposta a \u00abCom ens has conegut?\u00bb<\/td><td>Per entendre quin m\u00e0rqueting nostre funciona<\/td><\/tr><tr><td>El teu correu i el tema triat, si ens demanes que t&#8217;avisem d&#8217;una data o d&#8217;un curs<\/td><td>Per escriure&#8217;t per correu sobre aix\u00f2<\/td><\/tr><tr><td>Els missatges que ens envies, per correu o WhatsApp<\/td><td>Per respondre&#8217;t<\/td><\/tr><tr><td>Informaci\u00f3 de navegaci\u00f3 (galetes)<\/td><td>Nom\u00e9s si acceptes les galetes: per comptar visites i mesurar la nostra publicitat<\/td><\/tr><tr><td>Gravacions de classes<\/td><td>Els cursos en l\u00ednia poden fer servir gravacions de classes anteriors. Es comparteixen de manera privada amb els alumnes matriculats i s&#8217;eliminen despr\u00e9s del per\u00edode d&#8217;avaluaci\u00f3. T&#8217;avisem quan es grava una classe. Si no vols apar\u00e8ixer en una gravaci\u00f3, digues-ho i et deixarem fora o l&#8217;eliminarem.<\/td><\/tr><\/tbody><\/table><p>Si reserves places per a altres persones, ens dones nom\u00e9s les teves pr\u00f2pies dades. Cada alumne omple despr\u00e9s les seves pr\u00f2pies dades per correu.<\/p><h2>Les nostres bases legals<\/h2><p>Fem servir les teves dades per aquestes raons legals: per complir el contracte que fas amb nosaltres en reservar (reserva, pagament, registre, ensenyament); per complir obligacions legals (factures i registres fiscals); amb el teu consentiment (correus de m\u00e0rqueting, compartir les teves dades amb WSET, les adaptacions que ens indiquis i les galetes no essencials), que pots retirar en qualsevol moment; i pel nostre inter\u00e8s leg\u00edtim a mantenir segur el lloc i evitar el frau.<\/p><h2>Qui veu les teves dades<\/h2><p><strong>WSET.<\/strong> Per registrar-te i gestionar ex\u00e0mens i certificats, compartim les teves dades amb WSET i els seus tercers autoritzats, amb el teu consentiment. Llegeix <a href=\"https:\/\/wsetglobal.com\/privacy-and-cookie-policy\" target=\"_blank\" rel=\"noopener\">la pol\u00edtica de privacitat de WSET<\/a>.<\/p><p><strong>Les persones que ens ajuden a portar l&#8217;escola:<\/strong> el nostre equip, el teu professor (nom\u00e9s llistes de classe) i prove\u00efdors amb contractes per escrit: allotjament web, correu, pagaments, c\u00f2pies de seguretat, comptabilitat, i publicitat i anal\u00edtica (nom\u00e9s amb el teu consentiment de galetes). Els nostres principals prove\u00efdors s\u00f3n: Hostinger (allotjament web); Amazon Web Services (enviament de correus); Comercia Global Payments i Redsys (pagaments amb targeta); Google (c\u00f2pies de seguretat i Classroom per als cursos en l\u00ednia); Google Analytics, Google Ads i Meta (anal\u00edtica i publicitat), nom\u00e9s amb el teu consentiment de galetes; i els nostres assessors comptables. Treballem amb cadascun segons les seves condicions de tractament de dades. Les persones alienes al nostre equip que ens ajuden amb la publicitat nom\u00e9s veuen dades de publicitat i anal\u00edtica. Alguns d&#8217;aquests prove\u00efdors tracten dades fora de la UE, per exemple als Estats Units. En aquest cas, la transfer\u00e8ncia es basa en el Marc de Privacitat de Dades UE-EUA o en les cl\u00e0usules contractuals tipus aprovades per la Comissi\u00f3 Europea.<\/p><p>No venem ni lloguem les teves dades.<\/p><h2>Quant de temps les conservem<\/h2><ul><li>Registres d&#8217;alumnes, reclamacions i sol\u00b7licituds d&#8217;adaptaci\u00f3: almenys tres anys, tal com demana WSET.<\/li><li>Factures i registres comptables: 6 anys, tal com exigeixen les normes mercantils i fiscals espanyoles.<\/li><li>Correus de m\u00e0rqueting: fins que et donis de baixa.<\/li><li>Eleccions de dates i subscripcions d&#8217;inter\u00e8s: 24 mesos des del teu darrer contacte amb nosaltres, o fins que ens demanis eliminar-los.<\/li><li>Gravacions de classes: s&#8217;eliminen despr\u00e9s del per\u00edode d&#8217;avaluaci\u00f3.<\/li><\/ul><h2>Qui pot veure els registres<\/h2><p>Nom\u00e9s les persones que els necessiten: Michael Salverda, Mirela Adam, el teu professor per a les llistes de classe, i els prove\u00efdors indicats a dalt. Guardem els registres de manera segura.<\/p><h2>Els teus drets<\/h2><p>Pots demanar veure les teves dades, corregir-les, eliminar-les, limitar-ne l&#8217;\u00fas, oposar-t&#8217;hi, rebre&#8217;n una c\u00f2pia o retirar un consentiment que vas donar. Escriu a <strong>info@rackandreturn.com<\/strong>. Responem en un termini d&#8217;un mes. Pots reclamar davant l&#8217;autoritat espanyola de protecci\u00f3 de dades (AEPD, www.aepd.es).<\/p><h2>Edat<\/h2><p>Els nostres cursos s\u00f3n per a persones de 18 anys o m\u00e9s. No recollim sabent-ho dades de menors.<\/p><h2>Galetes<\/h2><p>La primera vegada que ens visites, un av\u00eds en angl\u00e8s, castell\u00e0 i catal\u00e0 et permet acceptar o rebutjar les galetes. Les galetes d&#8217;anal\u00edtica i publicitat nom\u00e9s es carreguen despr\u00e9s que acceptis. La nostra <a href=\"https:\/\/rackandreturn.com\/ca\/politica-de-galetes\/\">pol\u00edtica de galetes<\/a> les enumera.<\/p><h2>Si alguna cosa va malament<\/h2><p>Si les teves dades es perden o es roben de manera que et posin en risc, t&#8217;ho comuniquem a tu i a WSET.<\/p><h2>Canvis<\/h2><p>Publiquem els canvis aqu\u00ed i actualitzem la data de sota.<\/p><p><em>Darrera revisi\u00f3: 30 d&#8217;octubre de 2026.<\/em><\/p><\/div><\/div><\/section><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Inici \/ Privacitat Pol\u00edtiques Privacitat ReclamacionsReemborsaments i cancel\u00b7lacionsAdaptacions raonablesPrivacitatCondicions Mantenim segures les teves dades personals i les fem servir nom\u00e9s per al que diu aquesta p\u00e0gina. Qui som Rack and Return (Proyectos Tigre y Panda SL, NIF B66953126), Calle Bail\u00e9n 23, P SA Pta 2, 08010 Barcelona. Decidim com es fan servir les teves dades. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1124","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/rackandreturn.com\/ca\/wp-json\/wp\/v2\/pages\/1124","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/rackandreturn.com\/ca\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/rackandreturn.com\/ca\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/rackandreturn.com\/ca\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/rackandreturn.com\/ca\/wp-json\/wp\/v2\/comments?post=1124"}],"version-history":[{"count":7,"href":"https:\/\/rackandreturn.com\/ca\/wp-json\/wp\/v2\/pages\/1124\/revisions"}],"predecessor-version":[{"id":2148,"href":"https:\/\/rackandreturn.com\/ca\/wp-json\/wp\/v2\/pages\/1124\/revisions\/2148"}],"wp:attachment":[{"href":"https:\/\/rackandreturn.com\/ca\/wp-json\/wp\/v2\/media?parent=1124"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}