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.team{background:#1A1A1A;color:#fff;padding:clamp(24px,3cqw,44px);display:flex;flex-wrap:wrap;gap:20px 32px;align-items:center;justify-content:space-between}.cp .team h2{color:#fff;font-size:clamp(24px,2.6cqw,34px)}.cp .team p{margin-top:8px}\n@container (max-width:980px){.cp .gsplit,.cp .vwrap,.cp .pick form.form{grid-template-columns:1fr}.cp .gcard{position:static}.cp .packs{grid-template-columns:1fr}.cp .pick .steps{flex-direction:column}.cp .dr2{grid-template-columns:5px minmax(0,1fr) auto;grid-template-areas:\"c w b\" \"c l b\" \"c p b\";gap:6px 18px;padding:24px 0}.cp .dr2 .bar{grid-area:c}.cp .dr2 .w{grid-area:w}.cp .dr2 .l{grid-area:l}.cp .dr2 .p{grid-area:p}.cp .dr2 .b{grid-area:b;align-self:center}}\n@container (max-width:560px){.cp .dr2{grid-template-columns:5px 1fr;grid-template-areas:\"c w\" \"c l\" \"c p\" \"c b\"}.cp .dr2 .b{margin-top:12px}.cp .dr2 .b .btn{display:block;width:100%;text-align:center}.cp .two-in{grid-template-columns:1fr}}.cp .ptab{border-collapse:collapse;width:100%;margin:16px 0;font-size:16px}.cp .ptab th,.cp .ptab td{text-align:left;vertical-align:top;padding:12px 14px;border-bottom:1px solid #E4E4EA}.cp .ptab th{font-family:Montserrat,sans-serif;font-size:12px;letter-spacing:.08em;text-transform:uppercase;color:#5A5A63;border-bottom:2px solid #1A1A1A}.cp .poltext ol{padding-left:22px;margin:10px 0}.cp .poltext p{margin:12px 0}.cp .poltext li{margin:6px 0}<\/style><div class=\"cp\"><section class=\"top\"><div class=\"wrap\"><p class=\"crumb\"><a href=\"https:\/\/rackandreturn.com\/es\/\">Inicio<\/a> \/ Privacidad<\/p><p class=\"over\">Pol\u00edticas<\/p><h1>Privacidad<\/h1><\/div><\/section><section class=\"wrap sec sec-t\"><div class=\"pol\"><nav class=\"polnav\" aria-label=\"Pol\u00edticas\"><a href=\"https:\/\/rackandreturn.com\/es\/reclamaciones\/\">Reclamaciones<\/a><a href=\"https:\/\/rackandreturn.com\/es\/reembolsos-y-cancelaciones\/\">Reembolsos y cancelaciones<\/a><a href=\"https:\/\/rackandreturn.com\/es\/adaptaciones-razonables\/\">Adaptaciones razonables<\/a><a href=\"https:\/\/rackandreturn.com\/es\/privacidad\/\" class=\"cur\">Privacidad<\/a><a href=\"https:\/\/rackandreturn.com\/es\/condiciones\/\">Condiciones<\/a><\/nav><div class=\"poltext\"><p>Mantenemos seguros tus datos personales y los usamos solo para lo que dice esta p\u00e1gina.<\/p><h2>Qui\u00e9nes somos<\/h2><p>Rack and Return (Proyectos Tigre y Panda SL, NIF B66953126), Calle Bail\u00e9n 23, P SA Pta 2, 08010 Barcelona. Decidimos c\u00f3mo se usan tus datos. Contacta con nosotros en <strong>info@rackandreturn.com<\/strong>.<\/p><h2>Qu\u00e9 recogemos y por qu\u00e9<\/h2><table class=\"ptab\"><tbody><tr><th>Qu\u00e9<\/th><th>Por qu\u00e9<\/th><\/tr><tr><td>Nombre, email, tel\u00e9fono<\/td><td>Para gestionar tu reserva, enviarte la confirmaci\u00f3n y los recordatorios, y responderte<\/td><\/tr><tr><td>Datos de facturaci\u00f3n (y nombre de la empresa y n\u00famero fiscal si pides factura a nombre de una empresa)<\/td><td>Para emitir tu factura y llevar nuestra contabilidad<\/td><\/tr><tr><td>Fecha de nacimiento, nombre legal, curso, fechas, datos del examen<\/td><td>Para registrarte en WSET y conservar los registros que WSET exige<\/td><\/tr><tr><td>Lo que nos cuentas sobre adaptaciones<\/td><td>Para organizar adaptaciones razonables<\/td><\/tr><tr><td>Datos de pago<\/td><td>El sistema de pago de nuestro banco gestiona tu tarjeta. Nunca vemos ni conservamos el n\u00famero completo de tu tarjeta. Conservamos el pedido, el importe y la fecha.<\/td><\/tr><tr><td>Tu respuesta a \u201c\u00bfC\u00f3mo nos conociste?\u201d<\/td><td>Para entender qu\u00e9 marketing nuestro funciona<\/td><\/tr><tr><td>Tu email y el tema elegido, si nos pides que te avisemos de una fecha o de un curso<\/td><td>Para escribirte por email sobre ello<\/td><\/tr><tr><td>Los mensajes que nos env\u00edas, por email o WhatsApp<\/td><td>Para responderte<\/td><\/tr><tr><td>Informaci\u00f3n de navegaci\u00f3n (cookies)<\/td><td>Solo si aceptas las cookies: para contar visitas y medir nuestra publicidad<\/td><\/tr><tr><td>Grabaciones de clases<\/td><td>Los cursos online pueden usar grabaciones de clases anteriores. Se comparten de forma privada con los alumnos matriculados y se eliminan tras el periodo de evaluaci\u00f3n. Te avisamos cuando se graba una clase. Si no quieres aparecer en una grabaci\u00f3n, d\u00ednoslo y te dejaremos fuera o la eliminaremos.<\/td><\/tr><\/tbody><\/table><p>Si reservas plazas para otras personas, nos das solo tus propios datos. Cada alumno rellena despu\u00e9s sus propios datos por email.<\/p><h2>Nuestras bases legales<\/h2><p>Usamos tus datos por estas razones legales: para cumplir el contrato que haces con nosotros al reservar (reserva, pago, registro, ense\u00f1anza); para cumplir obligaciones legales (facturas y registros fiscales); con tu consentimiento (emails de marketing, compartir tus datos con WSET, las adaptaciones que nos indiques y las cookies no esenciales), que puedes retirar en cualquier momento; y por nuestro inter\u00e9s leg\u00edtimo en mantener seguro el sitio y evitar el fraude.<\/p><h2>Qui\u00e9n ve tus datos<\/h2><p><strong>WSET.<\/strong> Para registrarte y gestionar ex\u00e1menes y certificados, compartimos tus datos con WSET y sus terceros autorizados, con tu consentimiento. Lee <a href=\"https:\/\/wsetglobal.com\/privacy-and-cookie-policy\" target=\"_blank\" rel=\"noopener\">la pol\u00edtica de privacidad de WSET<\/a>.<\/p><p><strong>Las personas que nos ayudan a llevar la escuela:<\/strong> nuestro equipo, tu profesor (solo listas de clase) y proveedores con contratos por escrito: alojamiento web, email, pagos, copias de seguridad, contabilidad, y publicidad y anal\u00edtica (solo con tu consentimiento de cookies). Nuestros principales proveedores son: Hostinger (alojamiento web); Amazon Web Services (env\u00edo de emails); Comercia Global Payments y Redsys (pagos con tarjeta); Google (copias de seguridad y Classroom para los cursos online); Google Analytics, Google Ads y Meta (anal\u00edtica y publicidad), solo con tu consentimiento de cookies; y nuestros asesores contables. Trabajamos con cada uno seg\u00fan sus condiciones de tratamiento de datos. Las personas ajenas a nuestro equipo que nos ayudan con la publicidad solo ven datos de publicidad y anal\u00edtica. Algunos de estos proveedores tratan datos fuera de la UE, por ejemplo en Estados Unidos. En ese caso, la transferencia se apoya en el Marco de Privacidad de Datos UE-EE. UU. o en las cl\u00e1usulas contractuales tipo aprobadas por la Comisi\u00f3n Europea.<\/p><p>No vendemos ni alquilamos tus datos.<\/p><h2>Cu\u00e1nto tiempo los conservamos<\/h2><ul><li>Registros de alumnos, reclamaciones y solicitudes de adaptaci\u00f3n: al menos tres a\u00f1os, como pide WSET.<\/li><li>Facturas y registros contables: 6 a\u00f1os, como exigen las normas mercantiles y fiscales espa\u00f1olas.<\/li><li>Emails de marketing: hasta que te des de baja.<\/li><li>Elecciones de fechas y suscripciones de inter\u00e9s: 24 meses desde tu \u00faltimo contacto con nosotros, o hasta que nos pidas eliminarlos.<\/li><li>Grabaciones de clases: se eliminan tras el periodo de evaluaci\u00f3n.<\/li><\/ul><h2>Qui\u00e9n puede ver los registros<\/h2><p>Solo las personas que los necesitan: Michael Salverda, Mirela Adam, tu profesor para las listas de clase, y los proveedores indicados arriba. Guardamos los registros de forma segura.<\/p><h2>Tus derechos<\/h2><p>Puedes pedir ver tus datos, corregirlos, eliminarlos, limitar su uso, oponerte a \u00e9l, recibir una copia o retirar un consentimiento que diste. Escribe a <strong>info@rackandreturn.com<\/strong>. Respondemos en un plazo de un mes. Puedes reclamar ante la autoridad espa\u00f1ola de protecci\u00f3n de datos (AEPD, www.aepd.es).<\/p><h2>Edad<\/h2><p>Nuestros cursos son para personas de 18 a\u00f1os o m\u00e1s. No recogemos a sabiendas datos de menores.<\/p><h2>Cookies<\/h2><p>La primera vez que nos visitas, un aviso en ingl\u00e9s, espa\u00f1ol y catal\u00e1n te permite aceptar o rechazar las cookies. Las cookies de anal\u00edtica y publicidad solo se cargan despu\u00e9s de que aceptes. Nuestra <a href=\"https:\/\/rackandreturn.com\/es\/politica-de-cookies\/\">pol\u00edtica de cookies<\/a> las enumera.<\/p><h2>Si algo sale mal<\/h2><p>Si tus datos se pierden o se roban de forma que te pongan en riesgo, te lo comunicamos a ti y a WSET.<\/p><h2>Cambios<\/h2><p>Publicamos los cambios aqu\u00ed y actualizamos la fecha de abajo.<\/p><p><em>\u00daltima revisi\u00f3n: 30 de octubre de 2026.<\/em><\/p><\/div><\/div><\/section><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Inicio \/ Privacidad Pol\u00edticas Privacidad ReclamacionesReembolsos y cancelacionesAdaptaciones razonablesPrivacidadCondiciones Mantenemos seguros tus datos personales y los usamos solo para lo que dice esta p\u00e1gina. Qui\u00e9nes somos Rack and Return (Proyectos Tigre y Panda SL, NIF B66953126), Calle Bail\u00e9n 23, P SA Pta 2, 08010 Barcelona. Decidimos c\u00f3mo se usan tus datos. Contacta con nosotros en [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1123","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/rackandreturn.com\/es\/wp-json\/wp\/v2\/pages\/1123","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/rackandreturn.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/rackandreturn.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/rackandreturn.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/rackandreturn.com\/es\/wp-json\/wp\/v2\/comments?post=1123"}],"version-history":[{"count":7,"href":"https:\/\/rackandreturn.com\/es\/wp-json\/wp\/v2\/pages\/1123\/revisions"}],"predecessor-version":[{"id":2131,"href":"https:\/\/rackandreturn.com\/es\/wp-json\/wp\/v2\/pages\/1123\/revisions\/2131"}],"wp:attachment":[{"href":"https:\/\/rackandreturn.com\/es\/wp-json\/wp\/v2\/media?parent=1123"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}